Effective Date: 01/01/2024
Chimney Solutions Corp (“we,” “us,” or “our”) operates the website [www.chimneysolutionscorp.com] (the “Site”) and provides chimney services including cleaning, repairs, inspections, fireplace remodeling, and masonry work. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
1. Information We Collect
We may collect personal information from you in various ways, including, but not limited to, when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.
Personal Information:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
Non-Personal Information:
- Browser type
- Internet service provider (ISP)
- Referring/exit pages
- Operating system
- Date/time stamp
- Clickstream data
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To personalize user experience and respond to individual needs
- To improve our website based on your feedback
- To process transactions
- To send periodic emails regarding your order or other products and services
- To follow up with you after correspondence (live chat, email, or phone inquiries)
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Third-Party Services
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
6. Cookies
Our Site may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
7. Google Analytics
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
8. Your Consent
By using our Site, you consent to our website privacy policy.
9. Changes to Our Privacy Policy
Chimney Solutions Corp has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
10. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
